
Hope this helps, and keep us posted with the results.

Link: įor your information, the support for Acrobat 9 is limited as it's an old version, you may refer to End of support | Reader 9 and Acrobat 9 (and earlier) Link: If the issue persists, you can reset the preferences of Acrobat, to reset the preferences, refer to How to reset Acrobat Preference settings to default. You can select the options, click on Ok, then close the PDF and quit Acrobat/Reader and launch it again and check with the PDF.


Edit>Preferences>Commenting and make sure that the following options are checked: Please navigate to Documents Preferences i.e. Sorry for the delay in response to your query and apologize for the inconvenience caused.
